ITIL V4 Certification Training in Nagpur

Duration: 1 Day

Excel in IT Service Management with ITIL V4 Training

Are you willing to take the next step in your IT service management career? An exclusive ITIL V4 Certification Training is being offered by Steps Technology in Nagpur. This training is intended to give you the skills and credentials necessary to succeed in the field of IT service delivery and management.

What is ITIL V4 Certification?

ITIL V4 Certification is a specialized program focusing on the latest version of the Information Technology Infrastructure Library (ITIL), which is a set of best practices for IT service management. This training is designed to enhance your understanding of IT service lifecycle stages, processes, and principles, empowering you to contribute effectively to the success of IT services within your organization.

ITIL Certification Training in Nagpur

Improve your knowledge with Steps Technology's unique ITIL Certification Course in Nagpur. Our program is carefully crafted to provide you a thorough understanding of ITIL concepts, readying you to use best practices in IT service management and support the success of your organization.

ITIL V4 Online Classes in Nagpur

For the flexibility of learning from anywhere, we offer an ITIL V4 Online Course in Nagpur. Benefit from our engaging online platform, experienced instructors, and interactive sessions to advance your skills in IT service management at your own pace.

Why Choose Steps Technology?

Comprehensive Curriculum: Our courses cover the latest principles and practices in ITIL V4.

Experienced Instructors: Learn from industry professionals with extensive experience in IT service management.

Hands-On Learning: Apply ITIL concepts in real-world scenarios for a competitive edge.

Flexibility: Choose between in-person classes or the convenience of our online platform.

Industry-Recognized Certification: Earn a certification recognized globally, validating your expertise in IT service management.

Get started in Steps Technology's ITIL V4 Certification Training today to advance your career.

Course Curriculum:

  • Course Introduction
  • Introduce to - Key Concepts of Service Management
  • Stakeholders of Service Management
  • Service Consumer Roles
  • Products and Services
  • Service Offerings
  • Service Relationships
  • Value Outcomes Costs and Risks Service Relationships
  • Risks
  • Utility and Warranty
  • Four Dimensions of Service Management
  • Organizations and People
  • Information and Technology
  • Selecting the Right Technology, Partners and Suppliers
  • Organization Strategy
  • Value Streams and Processes
  • Factors Affecting Service Providers
  • The ITIL Service Value System
  • Components of SVS
  • Organizational Silos
  • ITIL Guiding Principles
  • Focus on Value
  • Applying the Principle - Focus on Value
  • Applying the Principle on values
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • The Service Value Chain Overview
  • Plan/Engage/Improve Activity
  • Design and Transition Activity
  • Obtain or Build Activity
  • Deliver and Support Activity
  • Service Value Streams
  • ITIL Management Practices
  • Continual Improvement
  • Information Security Management
  • Relationship Management
  • Supplier Management
  • Supplier Management Activities
  • Change / incident/problem/release/asset/ configuration mgmt
  • Service Desk
  • Service Level Management