S T E P S
T E C H N O L O G Y

Service Now

Steps Technology Nagpur based IT training Institute is a leader in providing quality training of AWS (Amazon Web Services). ServiceNow is a modern, cloud-based, silo-busting service management solution. With ServiceNow ITSM, you can consolidate on-premises legacy tools to a single cloud platform and stop wasting your money and harness shared data and analytics with automated workflows on the Now Platform in the Nonstop cloud. ServiceNow has wide variety of offering in various area like ITSM, HR, Project Management. All Major IT companies are Using ServiceNow for Deliver resilient IT services on a single ITSM cloud platform

Course Details

  • Overview of Service now/ releases
  • Different modules of Service now
  • Different modules of Service now
  • Incident Management.
  • Problem Management
  • Change and Release Management.
  • Request Management
  • Asset and Cost Management.
  • Walk-Up Experience.
  • Agent Workspace
  • Now Mobile.
  • Comprehend the Admin activities in Servicenow
  • Understand Basic ITSM Processes
  • Understand the Basic User Interface and Navigation in Servicenow
  • Create Tables, Fields, Form Layouts, Views
  • Create and Administer Users, Groups and Roles
  • Understand Different Types of Dictionaries/Fields
  • Import Data into Servicenow Tables
  • Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules, ACLs and SLAs
  • information on Service Catalog
  • Create Reports and Dashboards
  • Knowledge Management
  • Trigger Email Notifications and Events
  • Migrate Customizations from one instance to Other through Update Sets

Our Work Process

Simple & clean work process

01

Aim

Your training is our aim. We provide the best online / offline training on wide ranges of courses – Artificial Intelligence, Cloud Computing etc. .

02

Support & Job Placement

Our learning support is flexible to let you learn in your own pace. Our dedication to your success is reflected in our experienced instructors and record-breaking job selection.

03

Relations With Clients

Ensuring good relations with customers also helps software developers find new clients, as they may mention the company to friends or coworkers. Beyond all of these reasons, being friendly with clients also helps a software developer look more professional, which is always a good thing in the business world.